The maintenance of the records is important in the job of data control clerk. Once you find the information, you will have to check it to make sure it is accurate and complete before you print it or forward it to the person requesting the information. This also includes a timely response to the requests you receive. In this position, you will need to know how to use office equipment, such as the equipment needed for processing business information and data. At times there may be problems, so you will have to be able to recognize and solve basic workflow problems and recognize times when you need to call in other professionals to solve the problem.
To qualify for this job, you will need to have at least one year of experience in data or clerical work. However, when you demonstrate excellent performance in your work, you can advance to a second level in the job of data control clerk. In the higher level of this job, you would be a lead worker supervising the work of entry-level data entry workers. You may be involved in training new employees in this work and be able to coordinate the entry, processing and submission of jobs to satisfy the received requests. In this job you will prepare or oversee the preparatory work needed for data entry and prepare and label the output from the database.
To work in either of these positions as a data control clerk, you need to have a working knowledge of data control concepts and principles, various data processing methods and techniques and a knowledge of how computer systems work. . There is a language associated with this position, just as there are in other specialized administrative fields. You will need to know the terms associated with data entry and data control.
Along with demonstrating that you have the technical skills needed for the job of data control clerk, you need to demonstrate personal skills to perform well in this type of work. You should be able to take directions from your supervisors and have a good working relationship with both your supervisors and your colleagues. Good decision-making skills are also important because you will have to make decisions in how to resolve any problems that arise with processing the data you want to retrieve and in prioritizing and scheduling tasks assigned to you. Good customer service skills are also important, as you will be dealing with customers on a daily basis.