Research Administrative Systems Analyst Job Id: 44891

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Job ID: 44891

Location: undefined

Minimum Qualifications

Bachelor's degree in Accounting, Computer Science, or Technical/Engineering field and four years of related experience.  Experience may be used on a one-to-one basis to offset the educational requirements.  The university offers market competitive salary and benefits.  Grade EG Salary minimum $48,421

Preferred experience includes use of a CRM (PeopleSoft/WorkDay), ERA (Cayuse/iRIS), and HelpDesk (JIRA) systems. 

The Research Administrative Systems Analyst will support the development, implementation, and delivery of high-quality electronic systems to the University of Louisville research community. The position will deliver a variety of system support capabilities, including customer support, system utilization, system integration, enhancement, and security, and the development of research reporting and business intelligence tools. This position works collaboratively with the Research Systems Manager, IT, and campus customers to maintain campus research systems.  

Essential Duties and Responsibilities

• Deliver high quality, customer centric user support and troubleshooting for designated research systems (e.g., Cayuse and iRIS) and other institutional systems used to administer research/sponsored programs (e.g., Peoplesoft, Workday, Data Warehouse). Communicate all system issues to appropriate stakeholders and ensure effective resolution and end user satisfaction.
• Collaborate with Research Systems Manager, ITS, and vendors to support planning, implementation, and communication of system upgrades and assist users in utilizing new functionality.  Provide direct attention and responsiveness to all system outages (as necessary).
• Support the development and maintenance of system integrations and interfaces, including monitoring and addressing issues with data exchange/load between systems.  Proactively participate in integration design and implementation ensuring data integrity and delivery upon implementation.
• Act as a customer support systems liaison for users/Office of Research & Innovation leadership, understanding business needs and use and developing/delivering system solutions that drive operational efficiencies.  Assist in the development and implementation of system enhancement requests.  Ensure new system processes/procedures occur as anticipated, including maintaining run controls for daily processes within financial systems.
• In collaboration with Research Systems Manager, implement and maintain research system access roles and security.  Develop processes for ensuring system roles/security are effective and kept up to date.
• Proactively and reactively/ad hoc manner develops and deliver query capabilities for all research systems to fulfill data delivery, integration, and reporting needs.  Oversee the delivery of automated reports in alignment with required timelines and proactively troubleshoot reporting issues as they occur.
• Understand and utilize in-system reporting capabilities and institutional business intelligence and analytics platforms to deliver data in various forms (reports, automated dashboards, visuals, etc.) that provide performance updates, facilitate operational efficiency/effectiveness, and drive informed business decisions.  Integrate data from various systems to develop reporting tools that facilitate a transition to a data-driven environment and that help users solve problems.  
• Understand and appreciate system and data security practices and build tools and solutions that promote the secure, yet efficient delivery of information to end users. 
• Act as the assigned backup for the Research Systems Manager.
• Other duties as assigned and required.

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at employment@louisville.edu or 502.852.6258.

To apply for this position, follow the Online App. Form link below and then click on the Apply Now. You must answer all required fields and submit your application by clicking the Submit button.  Detailed instructions are available at louisville.edu/jobs in the My Career Tools section.  Vacancies are routinely removed from the jobs portal around 7:00PM each Monday.

NOTE:

Only ONE attachment can be uploaded per application. If you wish to include a cover letter or other documents, please combine them as one document with your resume/cv, save the document with a simple short title that contains only letters, spaces, or numbers, and then upload. 

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.

Company info

University of Louisville
VP for Research
Website : http://www.louisville.edu