Troy, MI, United States
Under general direction, performs functions related to front desk activities including (but not limited to): scheduling appointments, registration, billing functions, insurance authorizations, phone communications, data entry into Epic/Mosaiq data systems, Filing, scanning and retrieving medical records, faxing, copying, and collating correspondence. The office assistant performs responsibilities in accordance with departmental procedures to ensure efficient front desk operations, which embody our service orientated philosophy and promotes patient /customer satisfaction.
Greet and register patients, answer and direct phone calls, verify patient demographic and insurance information, update computer files.
Preparation of clinical forms needed for new patient consults & follow-up appointments.
Schedule patient appointments, and coordinate appointments between physicians, residents, physicists, and technicians, as needed.
Demonstrates competence in computer applications such as Epic, Mosaiq and Microsoft applications.
Utilize effective communication skills to incorporate Beaumont Health standards while providing service to patients, colleagues, other departments and physician offices.
Copies/collates/staples/faxes/scans documents and correspondence for clinical staff delivery of patient care in the electronic medical record; Epic and Mosaiq.
Prepares medical record for release, in accordance with policy and procedure.
Participates in departmental special projects.
Website : http://www.stormontvail.org/
The second oldest hospital in Kansas, Stormont-Vail Regional Health Center is the product of a merger between Christ's Hospital (founded in 1884) and the Jane C. Stormont Hospital and Training School for Nurses (1894). It has grown from a four-story hospital to a 586-bed acute care referral center for northeast Kansas. In the last generation, the health center has continued to serve the community while keeping pace with rapid changes in the health care field. Today, Stormont-Vail provides services not only for hospitalized patients, but for the growing number of outpatients. These services range from the county's most specialized level of infant care to a variety of older adult services. Our Medical Imaging Services include computerized tomography, diagnostic radiology, nuclear medicine, and ultrasound. The health center is serviced by an in-house pharmacy 24-hours a day and offers extensive pathology and clinical laboratory services 24 hours a day, seven days a week. Stormont-Vail provides programs and seminars on health-related topics for the community. Health Connections at Stormont-Vail, (785) 354-5225, provides a link to those programs as well as offers a health information library about general health care topics.