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Job Details

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Company name
YMCA of the USA

$30,067.20 - $37,584.00

Nashville, TN, United States

Employment Type


Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job


Consistent with the Christian mission and vision of the YMCA of Middle TN, and in cooperation with other YMCA staff, under the direction of the

Director of Administration, the Assistant Director of Administration is responsible for answering incoming calls for Joe C. Davis Camp Widji and providing YMCA information to the public in a friendly, courteous, helpful and efficient manner, both on the phone and in person.

The incumbent will also provide administrative support to the office, as needed, and will also play an integral role in the aquatics department.


Passion, enthusiasm, and commitment to the mission and cause of the YMCA

An enthusiastic personality with the desire to serve members, volunteers, guests, participants and staff to create a culture of service within our Centers

Strong interpersonal and communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community

Must present a professional image and

possess conflict resolution skills, and demonstrate sound judgment and initiative

Must be highly organized

with the

ability to work under pressure and handle multiple tasks

Must be able to maintain confidentiality of information

Proficiency in Microsoft Word, Excel, PowerPoint, and other software programs, as well as the ability to use most office equipment is required

Ability to work a flexible schedule, including evenings and weekends

Minimum 18 years of age

High school diploma or equivalent is required;

YMCA experience preferred

1-2 years of administrative experience

Essential Functions

Model the YMCA core values: Caring, Honesty, Respect and Responsibility

Courteously, professionally and with a smile, greet clientele and visitors, both in person and on the telephone.

Provide superior customer service on the telephone by problem solving, proactively responding to callers’ day-to-day questions and requests, and professionally managing all incoming and outgoing calls

Maintain a constant presence at the welcome center to manage phones and greet guests

Keep office supplied with all business needs, as well as drinks, snacks and cleaning supplies

Ensure that there is always paper loaded in the copier and fax machines and adequate postage, ink and labels in the meter

Assist with other tasks, projects and events as requested

Pick up incoming mail and distribute to mailboxes daily; deliver outgoing mail to mailbox and YMCA mail to courier pick-up areas

Perform typing projects as requested by the Director of Administration

Keep supply of coffee made for guest and visitors

Ensure that lobby area is kept neat and uncluttered

Take new camp reservations and book new memberships

Assist the Director of Administrator with new hire paperwork and preparing new hire packets

Assist with entering new staff into Daxko and CampWise

Assist with preparation summer staff training

Assist with various other needs of camp (such as parent packets, flyer distributions, mailers and prepping for open houses)

Monitor scholarship applications for camp each summer, working with the Development Director and Director of Administration to review, process, and communicate to all scholarship recipients

Make daily bank deposits and distributions

Assist with data entry into Raiser’s Edge, the gift and donor database management system

Coordinate the scheduling and set-up of all lifeguard courses, classes, and in-services

Attend staff meetings and training sessions

Required Certifications

Before start of 1


shift: New Hire Orientation training

Before first shift: successfully complete Ellis & Associates International Lifeguard Training Program Instructor Training and obtain/maintain Ellis & Associates Instructor / Instructor Trainer license.

Within six months of hire: YMCA P.O.O.L./CPO


$30,067.20 - $37,584.00

Company info

YMCA of the USA
Website :

Company Profile
We know that lasting personal and social change comes about when we all work together. That’s why at the Y, strengthening community is our cause. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. The Y is a nonprofit like no other. That’s because in 10,000 neighborhoods across the nation, we have the presence and partnerships to not just promise, but deliver positive change. The Y is community centered. For nearly 160 years, we’ve been listening and responding to our communities. The Y brings people together. We connect people of all ages and backgrounds to bridge the gaps in community needs. The Y nurtures potential. We believe that everyone should have the opportunity to learn, grow and thrive. The Y has local presence and global reach. We mobilize local communities to affect lasting, meaningful change.

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