IT Intern

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Job Information
Tyson Foods
IT Intern
in
St Joseph
Missouri
At Tyson Foods, the safety of our team members is our top priority. For that reason, successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required to enter Tyson facilities.
En Tyson Foods, la seguridad de los miembros de nuestro equipo es nuestra principal prioridad. Por esa razón, los solicitantes seleccionados para este puesto deben estar completamente vacunados contra COVID-19 como condición de empleo. Se requerirá la verificación de la vacuna para ingresar a las instalaciones de Tyson.
Job Details:
POSITION OBJECTIVE:
Provides support to Tyson end users for resolving problems with hardware/software issues on all platform (desktop, plant floor, front office, mobile etc.). Makes problem assessments and either resolves on his/her own or receive assistance from other team members. Plans and contributes to the rollout of the implementation of new hardware/software and, occasionally, lead small projects. This job requires above average people and communications skills, a working knowledge of the supported business area, and the ability to integrate business needs with technical solutions. Must have demonstrated an effective, positive approach to customer/Tyson IS relationships and have the ability to forge strong working partnerships within Tyson IS as well as within the business community.
PRINCIPAL ACCOUNTABILITIES:
Provides support and training for all desktop and/or plant-floor equipment users including problem assessment/resolution. Performs software and hardware installation/configuration as directed by senior team members or as deemed necessary.
Performs analytical, technical, and administrative work in the planning, design, and installation of new or existing processor-based computer systems in a complex technical environment involving multiple computing platforms and technologies.
Participates in the planning and execution of migration to new software and hardware such as new operating systems and upgraded equipment as directed by senior team members.
Follows documented procedures and utilizes the centralized tools to load images to computers. Is expected to document specialty installations for the team when encountered and may propose new procedures for improving workflow.
Assists in maintaining hardware and software asset inventory records with associated adds, moves, and changes, including procurement of associated hardware, software and software product registration.
Performs computer operation functions on a daily/weekly basis, executes programs following standards, maintains logbooks of run times, equipment failures under direction of management or hardware technician.
Develops effective technical use documentation for end users as well as for technical installation documentation for team members.
Works closely with the Customer Support Center in identifying and resolving problems in response time associated with the problem severity level.
Remains current regarding the end user’s business needs and Tyson needs to be able to assist senior team members and management in the development of tactical and strategic plans.
Assists senior team members and management in developing detailed project plans including schedules, critical path activities, manpower requirements and constraints to ensure projects are effectively and efficiently executed.
Assists in the research, evaluation, and recommendation of new technology solutions to meet business needs.
Perform other duties as assigned.
EDUCATION/EXPERIENCE:
Experience with SAP, Microsoft Office Suite, shop floor data collection systems and windows operating systems a plus.
Requires a keen sense of judgment as well as good communication skills and good troubleshooting skills.
Understand the basics of TCP/IP networking
Working towards an Undergraduate Degree in computer or business-related field required.
Relocation Assistance Eligible:
No
Work Shift:
1ST SHIFT (United States of America)
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (****applicant notification.pdf) .

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