MEDICAL SECRETARY - PRN - FENTON URGENT CARE

Profile

You belong at St. Luke\u2019sOur family celebrates and supports you and encourages you to grow. Our family is there for you on the good days, the challenging days and everything in between. Join the St. Luke\u2019s family, and see how you can be part of making life better for our patients, their families and each other.
Description
Under the direction and supervision of the Nurse Manager and Registered Nurse, the secretary is responsible for assisting with the management of the Urgent Care Center and performing secretarial and receptionist duties. The secretary is also responsible for patient registration, record processing, supply and equipment requisitioning, as appropriate, and management of incoming telephone calls.

PRINICIPAL ACCOUNTABILITIES:      % of Time Spent
 
1.   Receptionist/Secretarial Duties \u2013 include but not limited to:   85%
 
      a.  Greets patients, families and other visitors in a pleasant, friendly manner
      b.  Provides general directions to those customers who inquire within the building or to the local surrounding area
      c.  Organizes and maintains patient waiting room and brochure racks
      d.  Answers telephones within 3-4 rings
      e.  dentifies patients that need to be seen by the Physician or Nurse Practitioner immediately
      f.  Obtains authorizations from employers for each occupational health patient
      g. Completes registration in multiple computer applications for both UCC and occupational health patients
      h. Provides \u201cbedside\u201d registration as required
      i.  Completes disposition of patient charts
      j.  Copies chart for transfer/makes calls as needed
      k. Prepares, maintains and dispositions UCC and occupational health medical records
      l.  Provides follow up correspondence for occupational health
     m. Obtains and stocks patient brochure racks
     n.  Maintains daily log and statistics for patient type and each type of service received
     o.  Communicates daily census
     p.  Orders office supplies
     q.  Handles \u201clost and found\u2019 items
     r.   Sorts and distributes incoming mail
     s.  Provides information to billing office as needed
     t.   Collects Quality Management data per Nurse Manager
     u.  Locates archived medical records for occupational health
     v.  Files, maintains and organizes medical records for specified time frame
     w. Collects totals and reconciles co-pays for both UCC and occupational health patients
     x.  Maintains and reconciles petty cash drawer
     y.  Totals and submits deposits to hospital cashiers office daily     
 
2.  Assists the staff in general function of the Center which may include, but not limited to:  5%
   
     a.  Stocks/restocks to maintain adequate supplies throughout the Urgent Care Center
     b.  Reports repairs or needs to maintenance
     c.  During Code Blue, makes appropriate calls, arranges for ambulance and takes notes of events  
 
3.  Responsible for all safety regulations and reporting of any safety issues  5%
 
4.  Performs other duties as assigned   5%

Total 100%

                                                                                                             
Education
High School Diploma or equivalent
Experience
High School Diploma or equivalent
Excellent customer relations\u2019 skills
Computer experience
Ability to make decisions related to sphere of responsibility as secretary
Verbal and cognitive abilities required to communicate effectively with internal and external customers
Manual dexterity needed for computer operation, management of patient records, supplies, equipment and operation of telephone system
Maintains Basic Life Support Certification (BLS)
Must complete a minimum of 6 Contact Education Hours annually

Company info

St. Lukes Hospital - St. Louis