Benefits Administration Professional 2

Profile

Description

The Benefits Administration Professional 2 coordinates the administration of employee benefit programs such as basic and major medical coverage, life, health and disability insurance, pension plans, and other benefits. The Benefits Administration Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Benefits Administration Professional 2 consults with and advises employees on eligibility, provisions, and other matters related to benefits. Maintains benefits records and documents. Prepares employee benefits booklets and other employee benefit communications. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

Minimum of 3 years previous Customer Service and Benefits experience

Intermediate experience in Word and Excel

Ability to work in a fast pace environment

Detailed oriented and independent thinker

Strong written and verbal communication skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Bachelor's degree

Familiarity with working in a metrics driven environment

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com