Mail Order/OTC Pharmacy Distribution Clerk 3 1st shift

Profile

Description

The Mail Order/OTC Pharmacy Distribution Clerk 3 processes and dispenses or directly supports the processing and dispensing of Traditional and Over The Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Mail Order/OTC Pharmacy Distribution Clerk 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

The Mail Order/OTC Pharmacy Distribution Clerk 3 resolves problems related to drug interactions, dependencies, and department processes. Analyzes distribution and supports pharmacists and pharmacy technicians. Assists Pharmacists in medication preparation and dispensing directly or through program/process development. May contact physicians for prescriptions clarification and may enter prescription orders into pharmacy system. Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Work directly with the Clerk 4 and Supervisors of OTC and their main role is to operate our production line and ensure the system is presenting work to all of our clerks to maximize throughput/efficiency.

Adjust target goals/numbers of totes that are available for each area of the OTC line. These number change often as our work balance changes too.

Work with maintenance team and application support team if any further updates/changes need made.

Responsible for start up every morning and end of day reporting.

Work directly with our inventory team to help manage the product dispensed.

Manage our aged orders. They will monitor the age of every order in system and prioritize/make changes as needed to get those orders out in a timely manner.

Required Qualifications

High School Diploma or equivalent

1 years of technical experience

1 year of mail order

Additional Information:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Additional Information

If you have additional questions regarding this role posting, please send them to the Ask A Recruiter by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com