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Job Details

Dental Assistant

Company name
First Choice Dental

Location
Madison, WI, United States

Employment Type
Full-Time

Industry
Healthcare, Administrative, Dental

Posted on
Jan 31,2019

Valid Through
May 16,2019

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Dental Assistant

Department:

Clinic-Dental Assistants

Office:

Madison West

Location:

Madison, WI

START YOUR APPLICATION

JOB PURPOSE: To enhance the daily operations of the clinic by providing excellent service and communication to our patients. A dental assistant (DAS) gives the overall impression of the company as typically patients spend most of their time with DAS’s; therefore it is vitally important to set the tone with a positive attitude.

ESSENTIAL JOB RESULTS:

1. CHAIRSIDE ASSISTING:

* Prepare, sterilize, disinfect, and maintain dental instruments, supplies, and equipment.

* Collect and record patient health histories.

* Maintain patient management during dental procedures to make sure the patient is comfortable (i.e. proper suction, using tools in a gentle manner).

* Properly transfer instruments to the doctor and/or second DAS.

* Perform dental procedure isolation techniques. Keep patients’ mouths dry and clear by using suction or other devices.

* Preparation of dental materials (cements, amalgam, composite, impression materials, etc.).

* Thorough charting of treatment information in the patients’ dental notes from the doctor.

* Assist doctor in management of medical and dental emergencies.

* Clean and polish removable instruments.

* Fabricate temporary restorations and custom impressions from preliminary impressions.

* Instruct patients on postoperative instructions and general oral health care.

* Teach patients appropriate oral hygiene strategies to maintain oral health (i.e. tooth brushing, flossing, and nutritional counseling, etc.).

* Proficient with dental software (Dentrix) for charting, treatment planning, clinical notes, etc.

2. ;EXPANDED FUNCTIONS:

* Expose diagnostic x-rays and take intra-oral camera pictures (as needed).

* Take impressions.

* Use and maintain diagnodent, water laser, wand, intra-oral camera, etc.

* Adapt temporary crowns for both posterior and anterior.

* Place topical medications.

* Remove excess cement from fabricated restorations and orthodontic bands.

* Insert and adjust removable mouth appliances (i.e. denture, partial, flipper, bite splint, etc.).

3. DENTAL INFECTION CONTROL PROCEDURES:

* Manage the dental office infection control plan to meet OSHA, CDC, and ADA standards.

* Perform instrument cleaning, sterilization/disinfection, and re-circulation.

* Disinfect dental operatory and sterilization.

4.DENTAL LABORATORY PROCEDURES:

* Pour impressions to make models and trim models.

* Fabricate mouth guards, temporary crowns, whitening trays, custom impression trays, etc.

* Prepare casting models and dies.

5.BUSINESS OFFICE PROCEDURES:

* Schedule and confirm patient appointments.

* Pull patient charts and file paperwork.

* Answer the phone and take messages.

* Follow all forms of HIPPA and patient privacy for confidentiality.

* Greet patients and display a proper hand-off to the front office when checking a patient out.

* Make unscheduled treatment calls.

6.PATIENT & COMMUNITY EDUCATION:

* Educate patients on personal oral care instructions (post-op, temporary crowns, removable appliances, extractions, etc.).

* Take part in community dental health presentations.

* Help to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics, and oral surgery.

7.DENTAL ASSISTING - SPECIALTY AREAS:

* Assist with endodontic procedures and oversee the care of the endo equipment (microscope, hand pieces, files, etc.).

* Assist with conscious sedation and oversee the patient’s blood pressure and pulse oximeter readings.

* Assist with implant procedures.

* Assist with orthodontic procedures.

* Assist with TMJ procedures.

* Assist with perio procedures.

* Assist with oral surgery procedures.

8. SERVICE RESPONSIBILITIES:

* Exemplify excellent patient service by answering questions in a thorough manner and following up with the patient (when need be).

* Foster a positive attitude at work when interacting with staff and patients and be a team player.

* Practice First Choice Dental’s philosophy of 3-step communication.

* Perform work in an efficient manner and be timely with patient care.

* Provide a proper handoff to the doctor.

* Conduct unscheduled treatment calls and talk to patients about scheduling their next appointment.

* Be willing to help out at other sites (on day off or when asked).

* Help with keeping the doctor and schedule running on time.

* Respect patient privacy by maintaining a professional tone and by not discussing personal matters with other staff in front of a patient. The focus and conversation should always be centered around the patient. Keep level of voice controlled in order to not disturb other patients.

* Initiate ideas for ways the site can improve or become more efficient.

* Maintain effective organizational skills and a high attention to detail.

* Take the time to carefully explain information to patients in a non-technical manner.

EDUCATION:

* High School Diploma required 

* Dental Assisting Diploma/Certificate preferred

EXPERIENCE:

* Requires a minimum of two years of recent dental assisting experience

* High proficiency with computers and electronic communication preferred

* Dentrix software preferred

SKILLS AND ABILITIES:

* Strong interpersonal skills (making the patient feel welcome)

* Strong organizational and teamwork skills

* Ability to prioritize multiple requests efficiently

* Strong attention to detail and accuracy

* Effective written and verbal communication skills

LICENSES/CERTIFICATIONS:

* None required

DECISION MAKING

* Prioritize duties

* Strong willingness to respond to patient questions/requests

BUSINESS RELATIONSHIPS

* Demonstrates exceptional customer service and interacts effectively with doctors, patients, vendors, visitors, team members and the broader heath care community

* Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor at all time

CONFIDENTIAL INFORMATION

* All employee records/conversations/benefit elections

* Business legal matters

START YOUR APPLICATION

Company info

First Choice Dental

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