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Job Details

Switchboard Operator Full-Time Days

Company name
HCA Holdings, Inc

Fort Pierce, FL, United States

Employment Type

Administrative, Help Desk, Customer Service

Posted on
Mar 06,2019

Valid Through
Jun 19,2019

Apply for this job


Lawnwood Regional Medical Center

Fort Pierce, FL

Facility Description:

Lawnwood Regional Medical Center & Heart Institute is a380-bed acute-care hospital offering a full range of services. Lawnwood is home to the most experienced Heart Institute on the Treasure Coast and offers diagnostic, interventional and therapeutic care, including open-heart surgery. Other hospital services include a 24/7 emergency department, pediatric emergency department, labor/delivery and birthing, pediatrics, orthopedics, oncology, nuclear medicine, diagnostic services, and a full range of inpatient and

outpatient general surgical services. Lawnwood provides the area’s only Level III Neonatal Intensive Care Unit, Level II Trauma Center, Pediatric Intensive Care Unit and Compressive Stroke Center.

Lawnwood is accredited by The Joint Commission and designated as Certified Primary Stroke Center. Lawnwood’s Physical Rehabilitation Center is CARF accredited and, for 11 years in a row, the hospital is a Five-Star Recipient for the Treatment of Heart Attack by Healthgrades. At Lawnwood Regional Medical Center & Heart Institute, patients come first – no matter what!

/ Lawnwood Regional Medical Center is a member of the nation’s leading provider of healthcare services, Hospital Corporation of America. HCA has been named one of Ethisphere’s World’s Most Ethical Companies for eight consecutive years. Join our tradition of excellence! /

/ Benefits: /

/ We offer a generous compensation package for Full-time and Part-time including: vacation, 401k, and Medical Insurance. /


The PBX Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. Duties Include but are not limited to:

Answers multiple incoming telephone lines

Obtains necessary information and transfers calls to correct extensions

Provides information to callers as appropriate

Performs overhead paging

Monitors all alarms located in PBX and notifies appropriate personnel, as required

Responds quickly and accurately to emergency situations as required, remaining calm.

Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.

Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.

Assist with maintaining cleanliness, safety and security of the PBX area.

Maintains confidentiality, security and integrity of patient and organizational data.

Ensures release of information is consistent with all privacy policies.

Orients and mentors new staff members.


· High school diploma, GED or related experience strongly preferred

· Experience in customer service position

· Previous PBX experience in a medical setting is desirable

· Ability to perform calmly, competently and quickly in emergency situations

· Customer service abilities

· Ability to perform work that requires frequent standing, bending, reaching and some lifting

Job: *Admitting Registration Clerical & Scheduling

Title: Switchboard Operator Full-Time Days

Location: Florida-Fort Pierce-Lawnwood Regional Medical Cntr-St. Lucie County

Requisition ID: 00102-8839

Company info

HCA Holdings, Inc
Website :

Company Profile
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities. And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.

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