Boyd Gaming Corporation
Las Vegas, NV, United States
Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events.
Sell rooms utilizing excellent customer service skills and yield management.
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner.
Complete all registration forms and computer input.
Retrieve and distribute room keys.
Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
Communicate with Executive Hosts regarding hotel stays.
Utilize computer to run necessary reports.
Balance all transactions at the end of shift (audit out).
Operate manual procedures in the event of computer failure.
Other duties as assigned by management.
High school diploma or equivalent, and minimum 6 months front desk experience.
Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus.
Ability to communicate with guests and staff in English.
Knowledge of hotel key system.
Must be able to work flexible shifts.
Able to stand for long periods of time.
Detail oriented and able to multitask.
Ability to add, subtract, and audit accounts.
Money handling experience and ability to operate electronic draft system.
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Boyd Gaming Corporation
Website : https://www.boydgaming.com/
Founded in 1975, Boyd Gaming Corporation is one of the largest and most successful casino entertainment companies in the United States. We currently own and operate 24 gaming properties in seven states – Nevada, Illinois, Indiana, Iowa, Kansas, Louisiana, and Mississippi. One of the most respected names in the gaming industry, Boyd Gaming prides itself on offering guests an outstanding entertainment experience, all delivered with the unrivaled attention to customer service that is known as Boyd Style. Looking forward, we will continue to pursue opportunities for growth in both our existing business and new opportunities. We are a large, growing, dynamic company, with one of the most talented and experienced team of managers in our industry. Our team members deliver exceptional entertainment experiences to our guests, every day. And we look to the future with confidence as we are positioned to deliver value for our shareholders, team members and communities.