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Job Details

Adult Learning Center Student Mentor - Seward Park amp Tompkins Square

Company name
The New York Public Library

Manhattan, NY, United States

Employment Type


Posted on
Jan 26,2020

Valid Through
May 10,2020

Apply for this job


The Adult Learning Centers (ALCs) are the direct service providers of ESOL and adult literacy instruction for the Library.  They use professional teachers to offer free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level. Through formal classes in language and literacy, as well as elective offerings such as English conversation and citizenship preparation groups, ALCs have taken on the charge to expand ESOL instruction in the Library. 
The Student Mentor works as part of the Intake team that welcomes, orients, assesses and formally registers new students into the program. He/she is responsible for accurate student information collection and data entry. The Student Mentor is also expected to provide administrative support and complete general office duties as assigned.
Principal Responsibilities
Reporting to the ALC Intake Advisor, the Hourly Student Mentor will:

Assists in entering statistical data for all ESOL/ABE classes 
Assists in tracking demographic information for information sessions
Support a variety of behind-the-scenes tasks, from basic tasks like cutting paper to more involved tasks such as setting up calendars, and producing documents
Provides overall support across all ALC\u2019s in the preparation of materials and event setup (computers, video equipment, room arrangement, etc.) for information sessions
Assist in the student intake across ALC\u2019s, greeting new students, and helping direct them through the registration process by signing them in, seating them for the program, acting as translators (if bi-lingual), and making them feel comfortable within a library setting.
Orients students to using computers, the Internet, and educational software
Enter data into student tracking database (ASISTS)
Administer standardized assessments for language and literacy (after training) TABE and BestPlus 
Assist with data collection of required information from WIOA students (after training)
Help students fill out forms and collect the data necessary to complete the Individual Student Record Form (ISRF)
Monitor student attendance at sites by maintaining rosters
Provide office assistance (photocopying, FAXing, organizing supplies, answering phones, scheduling appointments, checking in/out library materials, etc.)

Required Education & Experience

High School diploma or its equivalent
Current enrollment in a college-level teacher education program or experience as a volunteer adult literacy tutor preferred

Minimum Qualifications

Good interpersonal skills including demonstrated ability to work with a culturally diverse adult population
Successfully demonstrated ability to give clear and concise instructions to a diverse adult population
Successfully demonstrated computer experience and keyboarding skills 
Successfully demonstrated ability to follow directions and work well independently and as a part of a group
Successfully demonstrated reliability and flexibility
Required to travel to other sites for student intake and assessment

Preferred Qualifications

Some college
Bi-lingual (Spanish, French, Chinese, Urdu, Bengali, Arabic, Russian)
Experience training adults in basic computer skills

All team members are expected and encouraged to embody the NYPL Core Values:

Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work

Work Environment

Office Setting
Public library setting
Adult Learning Center locations and branch libraries that have adult ESOL classes.

Physical Duties
Traveling may be required to different locations including Manhattan
Starting SalaryUSD $20.00/Hr.
Hours19 Hours per week/ some evenings and weekends required
Union / Non UnionNon Union

Company info

The New York Public Library
Website :

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