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Job Details

Office Support Advocate

Company name
The Center for Women and Families

14.91 - $15.39 Hourly

New Albany, IN, United States

Employment Type


Date Last Verified
Mar 09,2019

Posted on
Mar 05,2019

Valid Through
Jun 18,2019

Apply for this job


Job Location

Southern Indiana - New Albany, IN

Position Type

Full Time

Education Level

Bachelor's degree required

Salary Range

$14.91 - $15.39 Hourly

Job Shift

First Shift



Provide individuals and families who have experienced sexual violence and/or intimate partner violence, support in healing, through active listening, empathetic response, crisis management, creative problem solving and other community referrals and resources to meet their needs


Staff the office during walk-in hours to provide trauma informed care to clients and families that walk in

Answer office phone and direct calls to appropriate people and places

Conduct assessments and intakes of individuals and families in need of services and refer them to appropriate programs

Assist in developing curriculum, coordinate and facilitate support and psychoeducational groups

Collaborate with donors and accept and organize donations

Take inventory of office/program supplies and order them as needed

Establish and nurture collaborative partnerships in the community

Coordinate interactions and activities that contribute to safe, stable, nurturing environments

Assist clients in evaluating their safety and in developing individualized plans to reduce their vulnerabilities

Maintain current information on community partners and resources and refers clients for assistance as needed

Provide crisis intervention to support clients’ emotional and physical well-being

Collaborate with community partners to promote positive relationships with Center staff and clients

Use de-escalation techniques to assist clients in regulating their emotions

Other duties as assigned

DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.



A Bachelor's degree or 3 years of relevant experience is required.


40 hours training on Rape and Sexual Abuse to be completed within 90 days (3 months) of employment (8 of the 40 hours) must be completed prior to direct client contact

12 hours of continued education (CE) over a two-year period, must include 6 hours of Rape/Sexual Abuse topics and 6 hours of Domestic Violence topics.

CPR/First Aid certification required within first year of employment and kept current thereafter.

Must be certified in Universal Precautions/Bloodborne Pathogens within first 30 days of employment and keep current thereafter.


Must have a valid driver’s license and maintain a driving record that meets CWF automobile insurance requirements.

Must pass a criminal background and motor vehicle check, post-contingent of offer of employment.

Company info

The Center for Women and Families
Website :

Company Profile
The Center for Women and Families of Eastern Fairfield County, Inc. (CWF) is dedicated to strengthening women and families and to eliminating violence and abuse through education, intervention, advocacy, and community collaboration.

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